ONLINE PURCHASES

If you are not completely satisfied with your purchase from Light Innovation, you can return your items for a full refund. Simply return your item(s) within 14 days of purchase. If you have any queries with your order, please call us on +020 8873 1582 or email info@lightinnovation.com quoting your order reference. Please ensure the item(s) are packaged securely.

You will receive confirmation via email once your item(s) have been refunded. Please allow 7 working days for the refund to show in your account. These terms do not affect your statutory rights. For our full Terms & Conditions, please click here

CANCELLATION

If you wish to cancel an order before the order has been processed please call us on +020 8873 1582 or email info@lightinnovation.com quoting your order reference as quickly as possible.

If you need to change details of your delivery address or amend a delivery time, please contact on +020 8873 1582 or email info@lightinnovation.com